Enterprise Service Management
Enterprise Service Management
Ensures the adoption and implementation of service management best practices in different business areas
Challenges
How to…
- Align your services with your strategy?
- Balance quality between internal and external services?
- Provide your business units as internal service providers?
- Use your services across the entire organization?
- Rate and measure your services quality?
- Get standard processes in place?
Solution
With WideSM you:
- Get business management and governance support
- Decrease time of problem solving, increasing processes efficiency
- Promote change management unifying procedures for all business units
- Centralize all services in a single platform
- Improve collaboration, satisfaction, performance
- Increase response rate
- Get near real-time information from friendly dashboards
- Reduce technology expenses
Unique Selling Proposition
- Focused on your business strategy with an innovation perspective
- Proprietary platforms that allow for a global integration
- Adjusted fee according to your scale and reality
- Secure and reliable engine