Service Management

WideSM

Designed to help excel services
across the entire organization

Assessment

Designing processes and implementing tools aligned with the organization strategies and growth needs

Processes

Processes are defined according to service management best practices

Tools

We built the right tools for enabling the best service request management

Metrics & Indicators

Generating the right data and outcome that supports business operations

Knowledge Transfer

We provide training and support that ensures information transfer

Benefits

A management solution to perform as accelerator for adoption and implementation of the best practices in Enterprise Service Management (ESM). For IT and non-IT business areas.

Improve communication and collaboration

Reduce expenses and wasted time

Simplify routines and improve performance

Connect your business areas

Enable access to information and knowledge

Decrease time response and grow motivation

Ensure continuous improvement with governance support

Increase efficiency of processes and permanent continuity of services

Boost organizational transformation and productivity

Wide Service Management (WideSM) helps companies increase their effectiveness by delivering technology to every business corner of the organizations.

WPortal

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Services

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“I believe in being an innovator”

Walt Disney